Simple, event-by-event pricing

Tixby pricing

Free events stay free. Ticketed events pay a 5% platform fee, with payment processing charged separately. No setup fee or monthly ticketing plan.

Free

For free events, RSVPs, meetups and community gatherings.

GH₵0for free events

Create a free event
  • Free events and registrations
  • QR code tickets for guests
  • Guest list, check-in and attendee export
  • Your own event page
  • Event analytics

Enterprise

For festivals, awards shows and larger events that need extra support.

Customtailored to your event

Talk to our team
  • Discuss high-volume ticketing
  • Plan staffing and equipment
  • Coordinate multiple entry points
  • Agree service scope and pricing
  • Dedicated event support by arrangement

Running awards or a voting competition?

Plan your competition, nominees and voting options. Contact us to confirm the applicable commercial terms.

Create a competition

See what you take home

Estimate your ticket revenue, Tixby platform fee and separate processing charges.

Who pays the processing fee?

The Tixby platform fee stays at 5% of ticket revenue in both scenarios. The processing rate is an editable estimate, not a checkout quote. Final charges depend on the applicable payment rate and rounding.

Buyer pays per ticket
GH₵102.56
Total ticket sales
GH₵10,000.00
Tixby platform fee (5%)
GH₵500.00
Processing fees (paid by attendees)
GH₵256.00
Estimated take-home
GH₵9,500.00

Free tickets have no transaction fee. Estimates exclude refunds, taxes and any separately agreed services.

On-site services

We'll help run the gate

Tell us about your venue, guest count and event dates. We'll confirm availability, equipment, staffing and a quote before you book.

Check-in Crew

For events of up to 300 guests

Request a quote

  • Check-in staffing
  • QR scanning and guest list lookup
  • Attendance tracking
Enquire about Check-in Crew

Box Office

For events of up to 1,000 guests

Request a quote

  • Entry-lane and staffing planning
  • Door-sales coordination
  • Guest and VIP check-in
Enquire about Box Office

Full Event Ops

For larger and multi-day events

Request a quote

  • On-site event coordination
  • Multiple gates and entry categories
  • Post-event attendance reporting
Enquire about Full Event Ops
Extra check-in staffGet a quote
Printed tickets and wristbandsGet a quote
Photo and video coverageGet a quote
Branded registration deskGet a quote
Events outside AccraGet a quote
Custom ticketing requirementsGet a quote

Questions organisers ask

Are free tickets charged?

No. The platform fee applies to paid tickets, not free registrations.

Is payment processing included in the 5%?

No. Processing is separate from the Tixby platform fee. During event setup, choose whether attendees pay the processing fee or the organiser absorbs it. The checkout displays the applicable payment breakdown.

When do I get paid?

Review your payout details and status in the organiser dashboard. Contact Tixby support to confirm the arrangements applicable to your event; no fixed payout schedule is promised here.

What if my event is cancelled?

Contact Tixby support with the event and payment references so the cancellation and any refund request can be reviewed. See the Terms for the applicable conditions.

How do I book on-site services?

Email the team with your date, venue, expected attendance and service requirements. Availability and pricing are confirmed in your quote.

Terms · Watch the tutorials

Your next event starts here

Create your event page and bring your audience together.

Create your first event